Cancellation Policy
Cancellation Policy
At Savy, we understand that plans can change. Please read our cancellation policy carefully before placing your order.
Order Cancellations
You may cancel your order within 24 hours of placing it, provided it has not yet been processed or shipped. To request a cancellation, please contact us immediately at support@pick-savy.com with your order number.
After Dispatch
Once an order has been dispatched, it cannot be cancelled. In such cases, you may initiate a return once the item is delivered, in accordance with our Return Policy.
Non-Cancellable Items
Certain items may not be eligible for cancellation, including:
- Personalised or custom-made products
- Items marked as final sale
- Digital products or downloadable content
Refunds on Cancellations
If your cancellation request is approved, a full refund will be processed to your original payment method within 5–7 business days.
Contact Us
For any cancellation queries, please reach out to our support team at support@pick-savy.com.